Angie's List
Get the real scoop: Angie's List members submit more than 15,000 reports each month about the companies they've hired. View a sample report. They describe their project (including the cost), and grade the company's response time, prices and quality of work - good or bad. In reading the reviews, you'll know if a crew was conscious of children and pets, cleaned up after themselves, or just totally botched the job.
> How it works
Keeping it honest: Because Angie's List relies on its members' experiences, reviews aren't submitted anonymously. Of course members' information is kept confidential on the List, but reports are made available to the companies who have been reviewed. Since there are always two sides to every story, companies can respond to reviews, helping make sure that members get all the information they need to make a hiring decision. Additionally, members can only report on a specific company once every six months, ensuring no one can "stack the deck" in favor of or against a company. Finally, all reviews submitted by members go through a team of Angie's List staff who look for any irregularities or red flags. Occasionally, we can catch service companies reporting on their own businesses. Those companies are reprimanded and the reports are promptly and permanently removed from the List.
> List of services rated in your area.
Consumers Support Angie's List: Companies don't pay to be on Angie's List
Angie's List is a consumer-driven service and is supported by our members. Members pay a monthly or annual membership fee to access the ratings on the List.
> Membership fees
As a member of Angie's List, you'll receive:
•24-hour access to the reports and reviews at AngiesList.com
•Real-live support through our award-winning call center
•Angie's List Magazine
An email version will be delivered to members with complimentary memberships. Paying members also receive a hard copy in the mail.
•Access to our Complaint Resolution Process
If you don't receive the quality of work that you expected from
a service company, give us a call and we'll work to resolve the situation on your behalf.
•Coupons and discounts from highly rated service companies.
Power in numbers: Through Angie's List, you have the ability to quickly and easily tell thousands of other Angie's List members about your experiences with a company. That's really great news for the companies that do quality work - and not so great news for the companies that don't. So when contractors know that you're an Angie's List member, we've found that you're more likely to get a quick call back, the crews show up on time and work is completed faster.
> Member Testimonials